Dispatch Time Line
If made in white or black material the following product lines dispatched within 1-2 business days from receipt of payment: Flat Panels, Backdrops, Stretch Screens, Panel Walls, and Truss Covers. If these items are made from color materials add 3 days.
If made in white or black material the following product lines dispatched within 4-6 business days from receipt of payment: Hoop Columns Pro and Holiday. If these items are made from color materials add 3 days.
Rush orders are available dependent upon our order volume and are subject to a 10% rush service charge. Please call to inquire.
Packages are shipped via FedEx services. We offer ground, 3 day, 2 day, and overnight options. We will provide you with a link emailed directly from FedEx to track your package online. If you do not receive a tracking link please check your mail as FedEx emails often get caught in junk mail filters.
We ship products to over 100 countries throughout the world via USPS (US Postal Service). We offer two USPS flat rate services that get our products to you in either 6-10 days or 3-5 days. We use USPS rather than a private company such as Fed-Ex because USPS costs a third less and usually beats them in delivery time. Plus USPS has an excellent delivery record.
We use YRC Freight for most of our freight and oversized shipments. Call or email us today for a competitive rate.