Packages are shipped via FedEx services. We offer FREE FedEx 2 Day Air for all orders that total over $250.00. As well we offer FREE FedEx Ground for all other orders. For your convenence we also offer FedEx 2 Day AM, Standard Overnight, and Priority Overnight. Once your order dispatches from our fascility a link will be emailed to you directly from FedEx containing your tracking number so you can easily and quickly track your package online. If you do not receive a tracking link please check your junk mail filter as FedEx emails often may get marked as spam.
We ship products to over 100 countries throughout the world via USPS (United States Postal Service). We offer two USPS flat rate services that get our products to you in either 6-10 days or 3-5 days guaranteed. We use USPS rather than a private company such as FedEx or DHL because USPS costs a third less and usually beats them in delivery time. Plus USPS has an excellent delivery record for on time and accurate deliveries. You can place your order online or by sending us an email request to info@StretchShapes.net.
We use YRC Freight when we must ship larger dimensional items like our Stretch Columns. These orders are considered over sized shipments with FedEx so they must go via YRC Freight. Call or email us today for a competitive freight shipping rate.
Dispatch Time Line
If made in white or black material the following product lines dispatched within 1-2 business days from receipt of payment: Flat Panels, Backdrops, Stretch Screens, Panel Walls, and Truss Covers. If these items are made from color materials add 3 days. If made in white or black material the following product lines dispatched within 4-6 business days from receipt of payment: Hoop Columns Pro and Holiday. If these items are made from color materials add 3 days. Rush orders are available dependent upon our order volume and are subject to a 10% rush service charge. Please call or email to inquire.