SHIPPING & DELIVERY
SIMPLE & FREE DOMESTIC SHIPPING POLICY
We offer complimentary UPS Ground shipping for orders over $1000* to all of the contiguous 48 states. Please reference the map to estimate how long it will take to receive your product using our Free Ground Shipping option. Orders from $1-$500 ship for $15, $501-$999 ship for $20. Exception: All framed goods are subject to normal shipping rates.
DISPATCH AND LEAD TIMES
If an item is listed as in stock and the order is received by noon PST (3 p.m. EST), it usually ships out the same day or will ship within 24 hours maximum guaranteed. If an item is listed with a manufacturing lead time, it will ship after the specified time; 1 to 2 days for most items, longer for select items with more complex manufacture and for dye sublimation printed items. If an order contains items with differing dispatch times, it will ship according to the item with the longest dispatch time. Orders over $2500 may take an additional 3 to 5 days to dispatch. For expedited dispatch times, please see our rush dispatch page for details or contact one of our Relationship Managers today.
INTERNATIONAL SHIPPING
We regularly ship products to over 100 countries throughout the world via FedEx. Place your order online, or contact us for assistance. We offer three types of international shipping options including FedEx International Economy® (within 5 business days), FedEx International Priority® (1, 2 or 3 business days), and FedEx International First® (early next day delivery to key global markets). Please see the FedEx international shipping page for additional details.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
* Free shipping offer excludes framed goods